How We Work
It is our goal to make this as easy, pleasant, timely and
overall appealing process as possible. We come to you with
the desire to create and execute design solutions that will
prove to be beautiful and timeless. In trying to achieve
the overall goal, we have designed a three step plan to work
as a template outlining the process. This template is broken
down into the consultation, the presentation and the installation.
The Consultation
During this phase we
meet together at your home and begin discussing your desires,
likes, dislikes and an overall idea of what is to be achieved.
This initial meeting takes about one or two hours. During
the preliminary walkthrough, we at this time ask specific
questions and are open to all ideas and visions that you
the client may have. At this particular time, no real design
solutions are given. After our walk through, we will again
tour your home alone making notes, sketches, measurements
and photos. This private time allows us to address more specifically
the direction in which we think the project should progress.
It is at this time that you the client are most involved.
If your vision is uncertain, we have found it beneficial
to gather and collect photographs of rooms that help express
your tastes.
The Presentation
This
is usually done at our studio or at the clients home and
within one or two weeks of the consultation. It is at this
time we offer and discuss specific design solutions. During
this presentation, we will carefully go over paints, finishes,
furniture, furniture placement, fabrics, drapery treatments
and/or any other custom items needed to add to and complete
the overall design scheme. Your project will become much
more clear and defined at this time. We will provide you
with a complete invoice detailing each individual item in
each individual room. This invoice is thorough and includes
all items presented to you during your presentation. Our
prices are given freely and comparison is openly invited.
If at any time during the presentation you do not like -
or are unsure of - any specific design decision, we will
address
it and propose an alternate solution. After
all design solutions are agreed upon, the ordering process
begins.
It is during
this time
that
you can rest, relax and allow us to do what we do best.
The Installation
This
takes place after all interior finishes have been completed
(i.e., painting, carpet, wallpaper, etc.) and all contracted
items have been completed and received. We will designate
a specific day or days to come in and completely transform
your room or rooms. We encourage the client to spend the
day away from the home so that we, the professionals, can
work freely and without distraction. During the installation,
we also bring in additional items on approval to complete
the entire design picture as we have envisioned. This usually
includes but is not limited to prints, rugs, casegoods, accessories,
lamps, etc.. These things are presented and left in your
home on an approval basis. This allows you to live in and
experience a completely professionally designed environment.
After a few days, we will meet together discuss and answer
any questions and explain any unclear design solutions.
It is at this meeting that you have the opportunity to return
any of the unwanted items we have brought in on approval.
We have found, in the past, that this
format works best - allowing you the freedom and flexibility
to determine your budget and the end results.
These three phases have proven, long-term, results in that
the plan is precisely executed and satisfaction is guaranteed.
Clients are encouraged to be involved as much or as little
as they wish. It is our goal that these phases execute a
well thought out methodical plan that relieves the client
of any
stress or burden. Please keep in mind, we are honest, open,
efficient but most of all - flexible. This process was designed
and developed with the client in mind and is intended to
simplify what is known to be a difficult and trying process.
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